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Original topic:

Not able to get into emails?

(Topic created: 09-09-2022 05:37 AM)
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BellaBird
Astronaut
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Galaxy Note Phones

Samsung email keeps telling me I need to verify who I am before I can enter my email and every time I put in my password it keeps refreshing giving me the same page back over and over not able to get into my emails

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LongHiker
Legendary Samsung Care Ambassador
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@BellaBird Is this your gmail account? or a ISP's account?

You need to check with the provider of that email to see if they can provide you a solution. 

BellaBird
Astronaut
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Yes, my Google Email and Yahoo Email. SAMSUNG has placed a verification on both Emails requesting passwords and not accepting.
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Solution
LongHiker
Legendary Samsung Care Ambassador
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@BellaBird "Yes, my Google Email and Yahoo Email. SAMSUNG has placed a verification on both Emails..."

Samsung does not impose additional login requirements on an account with another provider.

I think that what you are seeing is the Samsung Email client asking you for verification because both of these accounts have changed their security practice to require this additional information. 

Have you been able to log into these accounts via a web browser? 

BellaBird
Astronaut
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No I have not tried login in a web browser. I will try it
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Jamalsn
Halo
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That's has happened to me 2 times in the the past month. So I had to reset the password but I wrote it down in my Samsung Note with my S Pen
Shoishob
Asteroid
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Happened with me a few times before. I believe clearing the cache solved the problem. Did you try that?
BellaBird
Astronaut
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@Shoishob, no I haven't cleared my cache. I will try, Thank you everyone for your help.
sHabodah43
Astronaut
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Thank you