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Original topic:

Note 10+ 5G One UI 3.1 on T-Mobile

(Topic created: 03-17-2021 10:28 AM)
rbrayer
Asteroid
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Galaxy Note Phones
Where is my update? 😡
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4 Replies
AudiSQ8
Astronaut
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Galaxy Note Phones
right. I've contacted Samsung Multiple times because I have not received the update on my A50 but yet they release it in other regions but the USA varient.
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St3v3C
Sun
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Galaxy Note Phones
contact T-Mobile. you should have gotten it by now. tmobile is the last stop before you get the ota
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rbrayer
Asteroid
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Galaxy Note Phones
I chatted with T-Mobile last week and the person wrote to contact Samsung. 🤬😡
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Solution
SamsungJoJo
Samsung Moderator
Samsung Moderator
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Galaxy Note Phones

Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is at the Carriers discretion to release the update to customers. Since updates are released by Carriers in waves, we’re unable to determine when your device will receive an update. We appreciate your loyalty.

 

For further assistance regarding updates on your device, you will need to continue reaching out to your service provider.

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