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Astronaut

Note 10+ S-PEN Not Connecting

Note 10+ S-PEN Not Connecting

Hi folks,

 

Last night, my Note 10+ suddenly stopped recognizing the s-pen even if it was inserted in the slot. I can still write on the phone and select objects, but it seems that all bluetooth functions such as air actions no longer work.
I've tried multiple solutions such as:
- Removing case

- Soft Reset

- Bluetooth Cache clearing

- S-pen reset function

- Toggle Air actions on/off

- Tried another S-pen 

- Both S-pens work on other Note 10 +

 

 

None of the solutions listed have worked. I'm wondering if anyone has experienced the same problem with their Note 10+?

 

Quite frustrating given that this phone is so new and problems like this are already starting to surface.


P. S. The s-pen is samsung official and I haven't gotten it wet or anything. Wondering if this is a manufacturing defect related to the pen's battery capacitor/Bluetooth sensor or maybe something fixable by software

6 REPLIES 6
Sun

Re: Note 10+ S-PEN Not Connecting

unfortunately electronics can go bad. My pen one time didn't charge. Don't know why but after that it has been fine. Get yourself a new pen.
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Astronaut

Re: Note 10+ S-PEN Not Connecting

I tried anew pen as well. Both the pens work fine with my other Note
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Constellation

Re: Re: Note 10+ S-PEN Not Connecting

, same problem here after latest update. phone keeps telling me to reinsert pen even though the is in the phone
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Constellation

Re: Re: Note 10+ S-PEN Not Connecting

Same here for me. I noticed this happened right after the latest update too

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Constellation

Re: Note 10+ S-PEN Not Connecting

Same is happening to me today! How do I fix this! Smiley Sad

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Astronaut

Re: Note 10+ S-PEN Not Connecting

Mine says S pen not connected but it works fine. Not sure what to do about it.
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