Note 10+ Unable to Download Apps or Updates

[Ceus]

I've been having issues downloading or updating apps. It is random. The only thing I've found that consistently works is to reboot into Safe Mode and update or install apps.

I have wiped my device, wiped the app's cache, uninstalled the Google Play Store Updates... Wiping my phone allows downloads to begin working for less than 24 hours.

[cattoisgud]

Mine too I also have note 10+ and nothing updates

[Ceus]

@cattoisgud do you have the Amazon Alexa app installed?

[Ceus]

I've been having issues downloading or updating apps. It is random. The only thing I've found that consistently works is to reboot into Safe Mode and update or install apps.

[Ceus]

I have wiped my device, wiped the apps cache, uninstalled the Google Play Store Updates... Wiping my phone allows downloads to begin working for less than 24 hours.

[Ceus]

S0fyan, I have tried different wireless networks, swapping my network to T-Mobile from AT&T and even been to other states. Internet doesn't change the result. 😞

[jessie_birax]

Go to settings>apps>play store>clear cache and clear data

[Ceus]

Tried that as well. No success.

[IMaLILtPOT]

I have had this issue so many times on my Note 9 and now on my daughter's S10e. I have cleared caches, wiped/restored, etc. At this point it's clearly something much larger and no one has been able to figure it out.

[SamsungRei]

Please provide the following so I can look into this further:

Complete model code:

Baseband version:

Software version:

Service provider: