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Note 10+ constant disconnect wifi and bluetooth

(Topic created: 04-16-2020 09:00 AM)
user3xf3yZHv1u
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Galaxy Note Phones

For the past few days, my internet and bluetooth are constantly disconnecting.  While listening to music it seems like 2-4 times a song my bluetooth shuts off and I have to turn it back on, select earbuds, and then another minute or 2 later it turns off again.

 

I have recently noticed it is also disconnecting me from my internet at the same time.  So I am not sure why this is happening, not sure if it is a problem with the latest update, but it is hugely irritating.  Being stuck working from home, with a working from home spouse and kids unable to go to school it is hard to pay attention to work without something to drown out the other noises.  I need to figure this out and get this resolved.

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SamsungJace
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Galaxy Note Phones

Coolio, let me know if they turn off again now that the routine has been disabled.


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SamsungJace
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Hi there, if you go into the Bluetooth settings under advanced are there any apps listed in Bluetooth control history?


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user3xf3yZHv1u
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Galaxy Note Phones

I found it, it looks like Bixby Routines is shutting it off.  I think I turned that ability off now.

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SamsungJace
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Coolio, let me know if they turn off again now that the routine has been disabled.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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userHhUmVRtMDZ
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Galaxy Note Phones

Hello,

I am a Note 9 user. I encountered wifi keep disconnecting issue when sometime samsung update their software and then see this problem. And may be the after the next update the problem disappeared.. I find one way to solve this problem is as follow :

1. Go to Setting 》Apps 》On the upper right screen to select "Special access",then drop down menu to select " Wifi Control". 

2. Select Not Allowed for all application.

 

The above did solve my Note 9 wifi keep disconnecting issue. 

 

You can give it a try in your Note 10

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