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‎11-16-2019 07:21 AM in
Galaxy Note PhonesI have the Galaxy note 10 plus on the most current November 2nd Verizon wireless build. I have do not disturb set to turn on automatically at night at 10 p.m., but I allow it set
to have calls come through, since it is my work phone and I need to be able to get emergency calls. When I get a call while the phone is in do not disturb mode, it's almost impossible to answer the call. The screen lights up, but the answer and decline buttons do not show up on the screen. So I'm trying to unlock the phone, and get to the phone app, and it still doesn't show the buttons to answer the call. this never happened with my Note 9. Please fix this issue. Thank you.
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‎11-19-2019 08:57 AM in
Galaxy Note PhonesThis is a normal function of the software. You can try using Smart Lock and setting your home location as a Trusted location. It will allow your phone to be unlocked while at home so you are able to skip that step in answering calls.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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‎11-19-2019 08:57 AM in
Galaxy Note PhonesThis is a normal function of the software. You can try using Smart Lock and setting your home location as a Trusted location. It will allow your phone to be unlocked while at home so you are able to skip that step in answering calls.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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‎01-16-2021 03:18 PM in
Galaxy Note PhonesGo to setting > notification > DND > allow excetion > set calls from and messages to none