Original topic:

Note 10 plus hasn't updated still on UI 2.1

(Topic created: 09-14-2021 12:11 AM)
Note10plus-21
Astronaut
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Galaxy Note Phones
My Note 10 plus has not updated since April 1, 2020. It continues to tell me the UI 2.1 and android 10 is the latest version. What is wrong? I restart my phone and look for updates weekly. How can I get by this issue? Thanks 
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9 Replies
musepharaoh
Comet
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Galaxy Note Phones
Is it from a carrier or unlocked?
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userbq1AJ8CJaT
Asteroid
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Galaxy Note Phones
Try to update software using Smart Switch installed in a PC..
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Note10plus-21
Astronaut
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Galaxy Note Phones
Ok I will try. What are the steps to do this?
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userbq1AJ8CJaT
Asteroid
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Galaxy Note Phones
Just connect it and search for update.. It should show up.. The download size should be around 5 GB..
Note10plus-21
Astronaut
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Galaxy Note Phones
It's from t-mobile
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Focr06
Nebula
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Galaxy Note Phones
Best to use smart switch on a computer. It happened to a S9+ I had before. It was the only way to update it. The phone will always say that is updated.. But it's not.
Je655
Red Giant
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Galaxy Note Phones
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Note10plus-21
Astronaut
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Galaxy Note Phones
Thanks, I will try this out
Note10plus-21
Astronaut
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Galaxy Note Phones
Thanks this worked.