Original topic:

Note 10 plus on one UI 2.1

(Topic created: 05-29-2021 06:06 AM)
usernjjwj0NhHW
Constellation
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Galaxy Note Phones
My note 10 plus is currently on one UI 2.1 and will not update to the latest version.  My phone is current on Android version 10 and was purchased unlocked from Samsung.  When I check my phone for updates I get a message that says that no new updates are available.  What do I need to do in order to get one UI 3.0 version installed on my phone?
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6 Replies
TheGalaxy
Supernova
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Galaxy Note Phones
Firmware?
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Ducky0678
Constellation
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Galaxy Note Phones
Did you ever get yours to work? I can't get mine to.
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usernjjwj0NhHW
Constellation
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Galaxy Note Phones
no I have not been able to updatel
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MrJell_Lee
Nebula
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Galaxy Note Phones

few things you can do...

1. report the issue to Samsung Members app after you try to update the software again, Samsung tech people should be able to look into why your device isn't updating.

2. take it to your carrier after you back up your information then ask them to flash the device to latest version.

3. download Odin on your computer and flash it yourself after backing up your information.

But I suggest the 1st and try not to risk losing your information by accident

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usernjjwj0NhHW
Constellation
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Here is the build number that I am unable to update: N975UI UES3CTD3
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userBVwWhGwnoL
Constellation
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Galaxy Note Phones
I have the same problem stuck on 2.5. Will not update to ui 3.1
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