Original topic:

Note 10 plus says up to date while running UI 2.0 with Jan. 2020 security patch

(Topic created on: 4/2/21 7:02 PM)
userwgzyRQebOa
Constellation
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Galaxy Note Phones

I purchased a U.S. unlocked sprint version note 10 plus and ive had it for a week. It is running UI 2.0 with the January 2020 security patch. When i try to check for updates it always says its up to date. I called samsung and they said they cant do anything and really didnt give me any direction whatsoever as to how to even attempt to fix my issue.  My IMEI is not black listed. I took it to a samsung recommended repair shop and asked if they could flash it and they said they didnt want to because they didnt know any thing about my current carrier which is H2O Wireless. They told me to call my carrier so i did, twice, because they reset something on their end and both times claimed it would now update and it didnt work. Any suggestions? 

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6 Replies
TheGalaxy
Red Giant
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Galaxy Note Phones
Update manually using Odin
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userwgzyRQebOa
Constellation
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Galaxy Note Phones

ok but which firmware do i want to use from sammobile?

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TheGalaxy
Red Giant
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Galaxy Note Phones
The one ends with U1
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userwgzyRQebOa
Constellation
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Galaxy Note Phones

my model number is sm-n975u....

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userwgzyRQebOa
Constellation
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Galaxy Note Phones

i want to make sure i use the right one. i dont want to brick my phone. 

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userwgzyRQebOa
Constellation
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Galaxy Note Phones

Anyone able to point me in the right direction ?

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