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Constellation

Note 10 plus unlocked

November last year I updated my sprint unlocked phone to android 10 beta but for some reason I never receive any final update from sprint or Samsung.

Every time I check for new update I got your phone is up to date, but when restart the phone message appears my phone still on beta and it will cause error.

Anything I should do to get that fix?

4 REPLIES 4
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Samsung Moderator
Samsung Moderator

Re: Note 10 plus unlocked

Did you sideload the beta? Have you tried wiping the cache partition? Have you spoken to Sprint?

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Constellation

Re: Note 10 plus unlocked

I did wipe out cache still having some problem but I will try to call sprint to see they can help.

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Samsung Moderator
Samsung Moderator

Re: Note 10 plus unlocked

Have them check to make sure your Baseband version is up to date and see if they can send an over the air update.

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Constellation

Re: Note 10 plus unlocked

I haven't done anything but I may do a factory reset

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