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Note 20 Ultra has problems with 160Mhz Wifi6 - known problem?

(Topic created: 01-24-2024 04:34 AM)
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yuresh
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Galaxy Note Phones

Hi!

I have an issue with my Note20 Ultra (I believe with an Exynos chip, unfortunately). Whenever I activate 160MHz on my wifi 6 AP, either imediately or after some time the phone will lose connection to the wifi and from that point on just won't see it anymore. I'm using channel 100 and above, as that appears to be the less contested 8-channel-block.

If I'm using the app WifiAnalyzer, the phone shows my wifi as an 5Ghz/80MHz wifi, which of course is wrong. So far, my Note20 seems to be the only device that has this kind of issue. If I set my AP to 80MHz, I do not experience any connection losses.

Is this a known problem? Are there any solutions?

Thanks in advance!

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Samsung_Moderator
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Galaxy Note Phones

We apologize, but you have reached technical support for products manufactured for usage in the United States. Please visit https://www.samsung.com/us/common/visitlocationsite.html to find your country's support page.

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Samsung_Moderator
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Community Manager
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Galaxy Note Phones

We apologize, but you have reached technical support for products manufactured for usage in the United States. Please visit https://www.samsung.com/us/common/visitlocationsite.html to find your country's support page.