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08-20-2020 05:48 PM in
Galaxy Note PhonesSolved! Go to Solution.
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02-21-2021 11:17 AM (Last edited 01-18-2023 01:16 PM by SamsungRei ) in
Galaxy Note PhonesSome things that can help with Battery optimization, if you're just having a battery draining issue, is the following:
Get the most out of your battery: https://www.samsung.com/us/support/answer/ANS00078987/
You can also try the troubleshooting here: https://www.samsung.com/us/support/troubleshooting/TSG01001388/
If you're receiving an overheating message check out the following link:
https://www.samsung.com/us/support/answer/ANS00076952/
If you've tried troubleshooting above, when it comes to problems overheating or exorbitant drain to the battery, repairs would be recommended. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For international customers, please use this link: https://www.samsung.com/us/common/visitlocationsite.html
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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08-20-2020 06:39 PM in
Galaxy Note Phones- Mark as New
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08-21-2020 11:36 PM in
Galaxy Note Phones
@userMVhZfYO8E5 wrote:
I run all the same apps on the 20ultra that I used to on my note 8 ...My note 8 would go all day and still have 20% this new ultra 20 doesn't make it to 5 pm and my habits haven't changed. I am already trying battery saving tricks on this brand new 24 hour used phone that I never had to do on my 3 year old note 8.
I'm having the same issue. I may be getting a little over 6 hours on a full charge. My note 10 Plus was waaaaay better.
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08-27-2020 03:06 PM in
Galaxy Note Phones6 hours of screen on time or total?
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09-06-2020 04:56 AM in
Galaxy Note PhonesHello! What you have as an option because im having the same problem, im doing the same things i used to do with my Note 9 and i dnt end the day with the 20 as i do with the 9
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10-19-2020 11:40 AM in
Galaxy Note PhonesI just got the Samsung Ultra note 20 and it really does have a draining issue with the battery I had to throw mine and 60 hurts and turn on the battery saving mode just to be able to make it through the day and sometimes I don't even do that and I've only had it for about 3 days what sad is I'm a big-time no fan and when I have my note 9 I didn't have any issues whatsoever but I ended up breaking it and this is right at the beginning of the pandemic in so my carrier being Verizon didn't have a whole lot to work at my local store so I took the iPhone 11por max it was the biggest phone they had at the time and I need for work and health issues but I had almost as much battery life as my note 9 did
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11-06-2020 12:41 PM in
Galaxy Note PhonesI have the same problem. My Note 9 battery performance was much better.
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08-22-2020 02:36 PM (Last edited 08-22-2020 02:40 PM ) in
Galaxy Note PhonesSame. The battery on my Note 8 (that I just boxed up and sent to Samsung for the Trade In Program yesterday) was starting to wither down, but after my 20-minute morning routine every day, I could come away with 95%-96%. That same routine with my Note 20 Ultra brings it down to 89%-90%. And now, I'm googling and youtubing the battery saving tips too!! I understand they're completely different phones, but then shouldn't the battery compensate? It's like I'm driving an old Chevy V-8 like it should be, and I actually see the gas gauge needle move down while I drive - so weirdly disappointing. It's unbelievable that Samsung didn't go with at least a 5,000 MaH battery with their best and supposedly leading edge flagship. Samsung must be in a cost-cutting mode, waiting on feedback, so that the Note 21 or 30 will get the bigger battery (like when they went from a too small battery in the Note 9 to an adequate one in the Note 10). Alas, like every other phone manufacturer, even including the Cult of Apple, not even a trillion dollar company like Samsung can design and manufacture the "perfect" phone - with the best chipset, the best camera configuration (looking at you Google without an ultra wide on their flagship Pixel), best hardware, best software experience, and yes, best battery life. Will my next phone with a stylus be made by a non-banned Chinese company - they seem to throw EVERYTHING experimental and cutting edge into their phones. If Huawei made the Note 20 Ultra - it would have a 6,000 MaH (or larger) battery with 120W super ultra fast charging! Whew, sorry for the long answer, but yes, I am extremely disappointed in the battery life of my $1,300 phone so far.
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08-24-2020 06:56 AM in
Galaxy Note PhonesI have same problem. I checked my apss and disable the Mcafee wich was draining my phone really fast. The battery problem apparently was resolved and my battery is during much more.
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08-24-2020 07:04 PM in
Galaxy Note Phones