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Original topic:

Note 4 Air command not working after update

(Topic created on: 10/8/17 4:24 AM)
userFzDqDMlEty
Constellation
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Galaxy Note Phones

Model: SM-N910P

Android Ver: 6.0.1

Software: N910PVPS4DQD1

 

Hi. I received a software update a couple of months back, and Air command has since stopped working.  

 

Under <<Settings/S Pen/Air command>> "Shortcuts" and "Floating icon" are both disabled (gray, and unclickable/unable to turn on)

 

Under <<Settings/S Pen/Detachment options>> I can select "None", "Action memo" or "Air command".  Selecting "Action memo" works just fine, everytime, when stylus is detached. Not the case with "Air command".

 

Things I've done:

-Cleared Data and Cache on Air command application (and other SPen related apps, ie S Note, Screen Write, Smart Select, ect)

-Tried Force Stop, restart phone

-Checked all permissions are turned on (none for Air command)

 

Hover works fine

Insert works fine (vibration and sound)

Detach works fine (vibration and sound)

Action memo works fine. Launches when stylus detached.

Text selection and writing works fine.

 

ONLY Air command not working as before.

 

Have tried with other known-working stylus, same result.

 

Again, problem is with Air command being disabled after update, not the spen itself.

 

 

Thanks, 

David 

 

 

userlG5kfIPhzP
Astronaut
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Galaxy Note Phones

Thanks. It worked. 

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Blacknova
Constellation
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Galaxy Note Phones
Spoiler
That worked for me!
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Shawndugout
Nebula
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Galaxy Note Phones
You the man as always!
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user3xGVn4Hr8v
Astronaut
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Galaxy Note Phones

Thanks alt this really helped ... you are the man

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user5ww9e6NIeV
Astronaut
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Galaxy Note Phones

Many thanks the problem solved

 

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user6OvpmnMpJD
Astronaut
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Galaxy Note Phones

Help Me

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userdkpoSCOye8
Astronaut
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Galaxy Note Phones
that worked! thanks!
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userPkXmzLuQr0
Astronaut
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Galaxy Note Phones

Usefull tnx :D

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kellybojangles
Astronaut
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Galaxy Note Phones

This worked great!  Thanks.

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Mma-ULUKA
Astronaut
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Galaxy Note Phones

Thanks a lot, this has happened my Note 4 air command to start working again. 

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