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Original topic:

Note 4 Air command not working after update

(Topic created on: 5/13/17 5:33 PM)
userFzDqDMlEty
Constellation
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Galaxy Note Phones

Model: SM-N910P

Android Ver: 6.0.1

Software: N910PVPS4DQD1

 

Hi. I received a software update a couple of months back, and Air command has since stopped working.  

 

Under <<Settings/S Pen/Air command>> "Shortcuts" and "Floating icon" are both disabled (gray, and unclickable/unable to turn on)

 

Under <<Settings/S Pen/Detachment options>> I can select "None", "Action memo" or "Air command".  Selecting "Action memo" works just fine, everytime, when stylus is detached. Not the case with "Air command".

 

Things I've done:

-Cleared Data and Cache on Air command application (and other SPen related apps, ie S Note, Screen Write, Smart Select, ect)

-Tried Force Stop, restart phone

-Checked all permissions are turned on (none for Air command)

 

Hover works fine

Insert works fine (vibration and sound)

Detach works fine (vibration and sound)

Action memo works fine. Launches when stylus detached.

Text selection and writing works fine.

 

ONLY Air command not working as before.

 

Have tried with other known-working stylus, same result.

 

Again, problem is with Air command being disabled after update, not the spen itself.

 

 

Thanks, 

David 

 

 

JUMP TO SOLUTION
userDaBVMtv19f
Constellation
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Galaxy Note Phones

Nothing better. 

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user1BAM3AvfbN
Astronaut
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Galaxy Note Phones

thanks ,it worked for me.

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userIktXLriVXo
Constellation
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Galaxy Note Phones

Thanks for the insights.. My Air command now works. 

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userNBRgoJx2yr
Astronaut
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Galaxy Note Phones

Thanks a heap. It sorted my issue. 

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benice
Comet
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Galaxy Note Phones

@userNBRgoJx2yr wrote:

Thanks a heap. It sorted my issue. 


happy you sorted it out

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userPJGvF71k1j
Constellation
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Galaxy Note Phones

Thanks bro it works flawlessly Heart

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useraAiLxZ7t1m
Astronaut
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Galaxy Note Phones

It works for me, THANKS

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user6iSKChBWxt
Constellation
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Galaxy Note Phones

THANK YOU!!!!  IT WORKED.  BEEEN WITHOUT AIR COMMAND FOR A YEAR.

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useru8vhBXBNd7
Constellation
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Galaxy Note Phones
THANKS it works you guys are the best
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userMakaveli
Constellation
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Galaxy Note Phones

Finally ! I followed the instructions and solved the problem. I'm so grateful to 

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