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05-13-2017 05:33 PM (Last edited 07-20-2017 09:01 AM by SamsungViv ) in
Galaxy Note PhonesModel: SM-N910P
Android Ver: 6.0.1
Software: N910PVPS4DQD1
Hi. I received a software update a couple of months back, and Air command has since stopped working.
Under <<Settings/S Pen/Air command>> "Shortcuts" and "Floating icon" are both disabled (gray, and unclickable/unable to turn on)
Under <<Settings/S Pen/Detachment options>> I can select "None", "Action memo" or "Air command". Selecting "Action memo" works just fine, everytime, when stylus is detached. Not the case with "Air command".
Things I've done:
-Cleared Data and Cache on Air command application (and other SPen related apps, ie S Note, Screen Write, Smart Select, ect)
-Tried Force Stop, restart phone
-Checked all permissions are turned on (none for Air command)
Hover works fine
Insert works fine (vibration and sound)
Detach works fine (vibration and sound)
Action memo works fine. Launches when stylus detached.
Text selection and writing works fine.
ONLY Air command not working as before.
Have tried with other known-working stylus, same result.
Again, problem is with Air command being disabled after update, not the spen itself.
Thanks,
David
Solved! Go to Solution.
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12-11-2017 07:23 AM in
Galaxy Note PhonesAbsolutely on the spot. Good job.
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12-16-2017 11:40 PM in
Galaxy Note Phones- Mark as New
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01-22-2018 04:54 AM in
Galaxy Note PhonesOh my thanks so much! I've been missing the air command and this worked! : )
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01-29-2018 09:18 AM in
Galaxy Note PhonesThanks brother..
It really worked
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02-03-2018 07:50 AM in
Galaxy Note Phonesthanks it worked. awesome !
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02-25-2018 03:49 PM in
Galaxy Note PhonesThank you so much, it worked
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03-08-2018 07:29 PM in
Galaxy Note PhonesThanks a lot.
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03-30-2018 03:19 PM in
Galaxy Note PhonesThank you! Worked very well! Got my S-pen hover back!
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04-14-2018 06:18 AM in
Galaxy Note Phones- Mark as New
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04-22-2018 04:13 AM in
Galaxy Note PhonesThis solution has just worked for me. Thanks!

