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Constellation

Re: no more Samsung Re: Note 4 rebooting, restarting, freezing, not restarting properly, Wake Lock

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Google pretty much guarantees their new Pixel 2 will last at least 3 years!

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Cosmic Ray

Re: no more Samsung Re: Note 4 rebooting, restarting, freezing, not restarting properly, Wake Lock

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My iPhone4 is going on 7 or 8 years and still as reliable as ever. Although it is no longer supported by Apple, there is no reason why these phones should not last a long, long time. Obsolescence and customer demands go hand in hand. When a marginally improved phone comes on the market, people clamour to get one. that's a big part of the problem. The most likely reason Samsung wants to get rid of the Note 4 is because it is such a great and fast phone. packed with features. As consumers, we should not be satisfied with a mediocre 3 year life expectancy for an expensive device. That is my rant for the day.
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Astronaut

Re: Note 4 rebooting, restarting, freezing, not restarting properly, Wake Lock

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Update 07.Juni.2018

I had the same problems explained here in this post. I own two Galaxy Note 4 and had the very same problems. 

 

NOTHING will solve the problem on your Note 4. You can use Wake Lock, your phone will work well, but if you have to restart it it may not come until you put it in freezer for 10 minutes, which is stupid of course.

 

I tried all solutions exposed on this thread and NOTHING solved it. I even installed the ROM Resurrection Remix (Oreo version and others) and i had the same problems.

 

I can assure you that it is not a Software problem. It is a Hardware Problem caused probably by an Update by Samsung. I believe it is the Mobo.

 

Idk if Samsung did this Update on purpose or not, but they breake the phone down. The fact that they dont care about us shows the very bad after sales service they have. We payed over 700 bucks for a phone that didnt even last 4 years!  

 

IMO Samsung expect us to buy a new phone every X years. Today it is our Galaxy Note 4, but in 5 years will be the same with the Galaxy Note 9 and so on...

 

Personally i will never ever buy a smartphone from Samsung anymore. 

 

In other words:

Bye bye Samsung------->Hello Xiaomi Redmi Note 5   :-)  (at least this one is not expensive)

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Cosmic Ray

Re: Note 4 rebooting, restarting, freezing, not restarting properly, Wake Lock

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Just a hint and further confirmation: I do assure everyone here in this thread, with 100% certainty, that this is a pure software issue. If you manage to downgrade your phone to Lollipop 5.1.1 CPD4 release, it will WORK WITHOUT ANY REBOOTING ISSUES or instabilities, only make a hard reset before and after just to make sure no residual files are remaining from 6.0.1. That's it! I did it, and I hope i can do it for you guys.

Just an idea: if it happens that you're travelling down to Egypt (Cairo), send me a message here and I will be very pleased to meet you and fix it in few minutes.

Good luck!
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Cosmic Ray

Re: Note 4 rebooting, restarting, freezing, not restarting properly, Wake Lock

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@Tassadar wrote:
Just a hint and further confirmation: I do assure everyone here in this thread, with 100% certainty, that this is a pure software issue. If you manage to downgrade your phone to Lollipop 5.1.1 CPD4 release, it will WORK WITHOUT ANY REBOOTING ISSUES or instabilities, only make a hard reset before and after just to make sure no residual files are remaining from 6.0.1. That's it! I did it, and I hope i can do it for you guys.

Just an idea: if it happens that you're travelling down to Egypt (Cairo), send me a message here and I will be very pleased to meet you and fix it in few minutes.

Good luck!

Tassadar,

 

Any chance you could lay out the exact process for doing the rollback?

 

My phone is a T Mobile unlocked phone....will I be ABLE to roll back?

 

I have alreayd moved on to a new phone (Moto G5 Plus) but would like to have this one as a backup and not have to throw it out.   

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Cosmic Ray

Re: Note 4 rebooting, restarting, freezing, not restarting properly, Wake Lock

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Dear Shadango

I'm not quite sure if your variant will be downgraded or not (mine n910c). But give a try.
If your phone is rooted, things will be easier. Get Titanium backup to back up all your programs, backup contacts either through the contacts native program or titanium.

Would be nice if you have TWRP is installed to create a nandroid backup in case you'd like to get back to the same state of your Marshmallow!

Once all possible backups are done,
1. make a hard reset
2. Put your phone in Download mode using its keys combination (volume down + home + power)
3. Download Odin your computer
4. Donwload your variant 5.1.1 stock OS
5. Flash it using the default settings (just in case, you can see lots of videos on youtube for note4 flashing using Odin)

If everything runs fine, your new 5.1.1 lollipop should boot properly after it shows you Success flashing message

6. Install TWRP again
7. Re-root your phone
8. Install Titanium Backup again
9. Restore your backed-up stuff
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Astronaut

Re: Note 4 rebooting, restarting, freezing, not restarting properly, Wake Lock

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I've had my note 4 for 3 years never had a problem with until now it shuts off its hard to get to come back and when it does they android guy pop's up saying download failed or system reboot failed my phone has service I just don't want to do with it 


@userEqu1VTkVDj wrote:

Update.

 

Upon collecting my repaired Note4 (the Samsung Premium Support Center put in a new motherboard for 285 Euro), I turned it on, and the screen went black with odd colored stripes on random locations. Carefull inspection showed that the screen had been broken. So, the Samsung Premium Support Center put in a new motherboard, but broke the screen in the process. They won't make me pay for replacing the screen, but I have to wait for another couple of days. They did give me a replacement phone this time though. 

 

I asked the technicians of two Samsung Premium Support Centers about this issue. Both technicians confirmed (off the record though) that there were "quite some" Note4's with this issue, and yes, more Note4's than any other device. 

 

I'll get 3 months of warranty on this reparation. I'll have a Note4 with a brand new motherboard and a brand new screen. Anyone interested in buying my Note4? You'll get it for only 400 euro! I'll never buy Samsung again!


 

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Cosmic Ray

Re: Note 4 rebooting, restarting, freezing, not restarting properly, Wake Lock

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Not much else for you to do IMHO.....abandon Samsung.

 

I have a Note 4 sitting in a box, unusable after only 2 years.......

 

What is so amazing here is that there can be so many of us complaining about the same thing yet Samsung IGNORES us and says "too bad, so sad, it's on you"........and that they continue to send me emails touting their products.

 

I just got an email ad the other day asking if I wanted to see the new galaxy.....LOL

 

I will never buy another samsung ANYTHING again.    

 

I was just in the market for a dishwasher and the salesmean offered me a good deal on a samsung.....I said absolutely not.

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Cosmic Ray

Re: Note 4 rebooting, restarting, freezing, not restarting properly, Wake Lock

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Here is a thought...if every one in this thread and all the OTHER similar threads visited Samsung's FB pages and posted their experiences, maybe Samsung would listen.

 

They have a mobile page, an electronics page and a general page......and if you look thru them, others are having issues there too.

 

 

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Constellation

Re: Note 4 rebooting, restarting, freezing, not restarting properly, Wake Lock

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Thought this common problem might have something to do with the Fast Charging option so I turned it off. Nope it's still fast charging and heating up the battery. But WOW after reading this post and all the following comments, I've now realised that I will never buy another samsung product ever again. Same problems here, on my third note 4 now. what a waist of my hard earned money. Adios SAMSUNG !!!

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