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Mrcedeno95
Asteroid

Note 5 recording camera failed

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Good evening,

 

After I updated the firmware of music note 5 I started notice that my camera could not record anything. I tried  using different apps like whatapp or Skype, telegram, Facebook  messenger others camera apps and the regular camera  app and everything  show me camera failed problem. I would  like to know if any one have a solution  for this?

 

I can made video calls or take pictures. But not videos.

1 SOLUTION

Accepted Solutions
Honored Contributor

Re: Note 5 recording camera failed

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Let's try to give the cache partition a wipe, as some of those updates leave behind residual data. To clear the cache check out this guide with easy to follow instructions - How To: Clear the Cache Partition

 

Give this a go first, then completely restart your phone. Let me know if it helps at all.


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3 REPLIES 3
Honored Contributor

Re: Note 5 recording camera failed

JUMP TO SOLUTION

Let's try to give the cache partition a wipe, as some of those updates leave behind residual data. To clear the cache check out this guide with easy to follow instructions - How To: Clear the Cache Partition

 

Give this a go first, then completely restart your phone. Let me know if it helps at all.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you. If a post stand out to you, perhaps you could give that post a star to show other community members they were able to assist or was relevant to you.

View solution in original post

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Mrcedeno95
Asteroid

Re: Note 5 recording camera failed

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Thanks

 

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Honored Contributor

Re: Note 5 recording camera failed

JUMP TO SOLUTION

You bet! 

 

giphy


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you. If a post stand out to you, perhaps you could give that post a star to show other community members they were able to assist or was relevant to you.

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