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userlZDkk4Ljrf
Asteroid

Note 5 wifi connection

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Why does my note 5 keep disconnecting and then reconnecting to the wifi every 30 min or so takr that 30 min back every 10 min now or so

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Supernova

Re: Note 5 wifi connection

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Thanks for the screenshots. I actually had a friend here with a Note 5 try this. Turns out, you can do this under Settings > About Device if you scroll all the way to the bottom and select Reset. Do you see the option there? 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


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13 REPLIES 13
Supernova

Re: Note 5 wifi connection

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WiFi problems are the worst! I was just dealing with some on my phone the other night. 

When did this first start happening? Is it on every WiFi network? 

 

I mean if you have you WiFi passwords saved somewhere, you can always go ahead and fully reset your phone's network settings. That would include your mobile data and Bluetooth settings as well though just to let you know. You would do this in your Backup & Reset Settings (It'll just say Reset Network Settings).


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userlZDkk4Ljrf
Asteroid

Re: Note 5 wifi connection

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It startes after the update idk when it was but probably more than 2 weeks or so but i will try it and it is on every network i have been on

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Supernova

Re: Note 5 wifi connection

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Let me know how that goes. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


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userlZDkk4Ljrf
Asteroid

Re: Note 5 wifi connection

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All i see is backup and restore i dont see the one u r talking about or the network one but ill keep looking

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Supernova

Re: Note 5 wifi connection

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Just to clarify, these instructions only apply to Standard Mode on the phone. So when you go to Settings > Backup & Reset, what options to you see? Feel free to provide a screenshot as well. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


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userlZDkk4Ljrf
Asteroid

Re: Note 5 wifi connection

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This is what i see in my settings

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userlZDkk4Ljrf
Asteroid

Re: Note 5 wifi connection

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Supernova

Re: Note 5 wifi connection

JUMP TO SOLUTION

Thanks for the screenshots. I actually had a friend here with a Note 5 try this. Turns out, you can do this under Settings > About Device if you scroll all the way to the bottom and select Reset. Do you see the option there? 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


View solution in original post

Reply
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userlZDkk4Ljrf
Asteroid

Re: Note 5 wifi connection

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I seen it and was able to do it only time will tell if it works and if it did ill tell u

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