Note 8 Pinch to Zoom on Youtube App no Longer Working

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Constellation

Note 8 Pinch to Zoom on Youtube App no Longer Working

Hey guys, for some reason the past few days, my Pinch to Zoom (stretching the video to fil the full screen) no longer works. 

currently' I've tried, restarting the phone (used to work when I had issues before), force stopping the app, clearing app cache, clearing the whole phone cache, clearing app data, uninstall updates, uninstalling updates then reinstalling updates, closing the app from the multi-window, uninstall updates and pressing open from the google play. I've also checked the full-screen windows app and Youtube is on. Lastly, I've tried to disable the app and re-enable it. Does anyone have any other options? This really annoys me :/

I've contacted Samsung support who went through basically the same things and could not find a solution. 

13 REPLIES
Asteroid

Re: Note 8 Pinch to Zoom on Youtube App no Longer Working

Long click on the YouTube app icon, select "disable". Go to Play Store, search for YouTube app, click "enable". Open YouTube app, pinch to zoom is fixed 

Astronaut

Re: Note 8 Pinch to Zoom on Youtube App no Longer Working

Not working for me....

Constellation

Re: Note 8 Pinch to Zoom on Youtube App no Longer Working

I have the same problem

Constellation

Re: Note 8 Pinch to Zoom on Youtube App no Longer Working

Same here

Constellation

Re: Note 8 Pinch to Zoom on Youtube App no Longer Working

Mine is still working and fine and I'm running on version 7.1.1 with YouTube version 13.07.55

Supernova

Re: Note 8 Pinch to Zoom on Youtube App no Longer Working

Thanks everyone for reaching out about this, would you all mind providing me some information about your devices?

  • Model Number
  • Baseband Version
  • Carrier

You can find most of this information in Settings > About Phone. Thanks!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


Honored Contributor

Re: Note 8 Pinch to Zoom on Youtube App no Longer Working

Just checking to see if anyone still needs assistance with this?  Smiley Happy


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Astronaut

Re: Note 8 Pinch to Zoom on Youtube App no Longer Working

Me....... 

Tried reinstall, clearing cache, and removing alle updates. Nothing works


@SamsungVivwrote:

Just checking to see if anyone still needs assistance with this?  Smiley Happy


 

Astronaut

Re: Note 8 Pinch to Zoom on Youtube App no Longer Working


@userFNDctP7Vx2wrote:

Me....... 

Tried reinstall, clearing cache, and removing alle updates. Nothing works


@SamsungVivwrote:

Just checking to see if anyone still needs assistance with this?  Smiley Happy


 


I am running:Screenshot_20180314-192804.jpg