Original topic:

Note 8 black screen

(Topic created: 11-21-2020 07:19 AM)
MrAntPerky
Cosmic Ray
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Galaxy Note Phones

This am while using phone, my screen just went black. It was charged and I was checking on things when it just went black. I know, even though I use vibrate 4 everything, that it was working because while the screen was black, I would hit certain buttons and the phone would still vibrate, but the screen was black. Any ideas or is it just time 4 a new phone. Right now while typing this, it's working like nothing happened????

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy Note Phones

Thank you for reaching out. I would recommend a service repair. Can you please provide me with your full model number and IMEI in a private message: http://bit.ly/2JH2rq2


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4 Replies
KARTELCARTER
Astronaut
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Galaxy Note Phones
buy a new phone
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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy Note Phones

Thank you for reaching out. I would recommend a service repair. Can you please provide me with your full model number and IMEI in a private message: http://bit.ly/2JH2rq2


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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MrAntPerky
Cosmic Ray
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Galaxy Note Phones
How do I send you a private message?
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SamsungQue
Samsung Moderator
Samsung Moderator
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Galaxy Note Phones

An Accepted Solution has been marked and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. If you have a separate concern, feel free to post again or send one of our moderators a private message with more details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed to keep our community organized and make it easier for our users to find resolutions and needed content. Remember that if you do make a post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring with your product. Thank you for being part of the community!

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