Original topic:

Note 8 emergency mode

(Topic created: 11-06-2021 01:30 PM)
amiii
Cosmic Ray
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Galaxy Note Phones
Hi, so my daughter clicked something & im assuming it's the emergency mode when u power on/ off on her phone. Her screen is black but I feel haptic feedback on the bottom.. I press & hold the power button to turn off the mode but it's not working! I don't see anything on what's going on just the edge screen tabs. I also played with the others like power off, or restart but nada!! How can I fix this? 
(I already looked into factory resetting but of course SCREEN IS BLACK, idk if I could do that. Ugh I hate this annoying thing. any tips or help appreciated! I already checked out YouTube but nothing is workinggg.
BTW it's a note 8! Thank you!!!
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5 Replies
TheGalaxy
Honored Contributor
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Galaxy Note Phones
Connect to PC and run dex
Then reset settings
Or factory reset
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amiii
Cosmic Ray
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Galaxy Note Phones
Not working. No way to turn on dex
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TheGalaxy
Honored Contributor
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Galaxy Note Phones
Install smart switch on PC and run backup and then recovery
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amiii
Cosmic Ray
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Galaxy Note Phones
Ok, I fixed it. Turns out I had to feel the pattern to unlock the phone but it was still in some type of mode. But I got to reset it. Thank u so much for ur help!!
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TheGalaxy
Honored Contributor
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Galaxy Note Phones
Good
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