Hi, so my daughter clicked something & im assuming it's the emergency mode when u power on/ off on her phone. Her screen is black but I feel haptic feedback on the bottom.. I press & hold the power button to turn off the mode but it's not working! I don't see anything on what's going on just the edge screen tabs. I also played with the others like power off, or restart but nada!! How can I fix this?
(I already looked into factory resetting but of course SCREEN IS BLACK, idk if I could do that. Ugh I hate this annoying thing. any tips or help appreciated! I already checked out YouTube but nothing is workinggg.
BTW it's a note 8! Thank you!!!
Ok, I fixed it. Turns out I had to feel the pattern to unlock the phone but it was still in some type of mode. But I got to reset it. Thank u so much for ur help!!