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01-24-2018 05:35 PM in
Galaxy Note PhonesMy 2-month old Note 8 shut down and after about 8 seconds tried to start up. It gets to the "Samsung Galaxy Note 8, Powered by Android" page, then shuts down again...this cycle continues until the charge is gone. Soft and hard reset didn't work, neither did the reset to factory defaults. It is being replaced but Verizon tech support can't figure it out. Has anyone ever experienced this problem?
Solved! Go to Solution.
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01-25-2018 04:08 PM in
Galaxy Note PhonesHey there, I certainly understand how this can be frustrating. I would recommend reaching out to one of other lines of support for immediate 1-on-1 assistance and see about setting up an evaluation and possible repair for your device. You can reach out on Facebook (https://www.facebook.com/samsungsupport/), Twitter (https://twitter.com/samsungsupport) or by calling 1 (800) 726-7864.
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02-27-2018 05:20 PM in
Galaxy Note PhonesMy provider tried everything and decided to replace the phone.
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05-08-2019 11:47 AM in
Galaxy Note PhonesThat is a fix but NOT a solution....
