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Original topic:

Note 8 update unable to detect mobile network

(Topic created: 07-28-2020 02:43 AM)
userSpORkqOv5A
Asteroid
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Galaxy Note Phones

After update mobile network is showing blank 

 

No menu option to select mobile network also

 

Tried power off and restart, SIM reinserting, reset of network settings - nothing seems to work

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JohnLoose
Supernova
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Galaxy Note Phones

This looks to be a country specific issue and affecting phones from India.


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JoshQ
Sun
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Galaxy Note Phones
Pull down the notification bar until all of your quick settings are showing. Look for the Mobile Data Toggle and see if its toggled on. There is a possibility it could have been turned off.

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userSpORkqOv5A
Asteroid
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Galaxy Note Phones

Service center is telling this is chargeable around 4000 INR, for mistake Samsung did why we are being forced to pay ?

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vinodnikam
Asteroid
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Galaxy Note Phones

I am also visit customer service center he is telling me Rs.800 cost 

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userltX3ZGwhwH
Constellation
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Galaxy Note Phones

S ur right mine also same problem

 

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userH0hit5rb5A
Constellation
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Galaxy Note Phones

Yes bro same problem...faced this today after updating the July update.....not detecting the network...infact the sim manager option only not opening....I contacted the Samsung service call center today...they told a few members of note 8 experienced the same this....they told it's a bug in a update from their side....they told to visit nearby service center they will help u with this....


@userSpORkqOv5A wrote:

After update mobile network is showing blank 

 

No menu option to select mobile network also

 

Tried power off and restart, SIM reinserting, reset of network settings - nothing seems to work


 

userSpORkqOv5A
Asteroid
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Galaxy Note Phones

Was service center able to do anything ? 

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user9sfyroR8CL
Asteroid
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Galaxy Note Phones

no solution at the service center, they don't have instructions 

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vinodnikam
Asteroid
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Galaxy Note Phones

SAME PROBLEM 

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user9sfyroR8CL
Asteroid
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Galaxy Note Phones

same problem in India, after July update Note 8 is not connecting to the cellular network