JUMP TO SOLUTION Solved

Original topic:

Note 9 2nd camera issue

(Topic created: 11-27-2018 05:37 AM)
smoberg
Asteroid
Options
Galaxy Note Phones

I have an issue when zooming. When the phone switches to the 2nd camera (2X) the whole phone vibrates and the camera shakes. It seems to me that it's related the the optical stability but even turning that off doesn't help. I believe it to be a hardware issue as I have restored the phone and reflashed the OS and nothing has helped.

0 Likes
Reply
5 Replies
usernojP1w7DnL
Constellation
Options
Galaxy Note Phones

I have noticed that myself to, i think I tried everything and finally resetting the phone, and still nothing. I guess I'm just going to have to take it back. 

0 Likes
Reply
Solution
Belaythatorder
Red Giant
Options
Galaxy Note Phones

I have seen reports of this same issue in the Note 9 Reddit forum. It seems to be a hardware issue and I would suggest getting your device replaced because no software update will address the issue.

smoberg
Asteroid
Options
Galaxy Note Phones

Kinda of what I was thinking 😞 Thanks!

0 Likes
Reply
SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Galaxy Note Phones

Does this happen in safe mode?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
Reply
smoberg
Asteroid
Options
Galaxy Note Phones

I haven't tried it in safe mode. I will and comment back. Thanks!

0 Likes
Reply