The live focus and x2 zoom on my note 9 has suddenly become blurry and the phone is producing a buzzing/vibrating sound everytime I try to use them. Other people have experienced the same issue, and I assume it is a manufacturing faulty. Shouldn't the phone be replaced? Repair is not a the proper solution if the issue is coming from the manufacturer.
Once that's complete if you're still having trouble, I would ask that you please send me your full model number and IMEI in a private message as the unit may require service:http://bit.ly/2JH2rq2 Also, please include any steps you've taken to try to resolve your symptoms in your message for clarification that would be very helpful!
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I have the same issue, Samsung claims it's a software issue and told me to take it to a Best Buy with Samsung to get a software Refresh. The tech at the counter tells me it's either a hardware issue or Android Pie issue.
@userMmetSrw2oX Can I please have your full model number and IMEI in a private message? Do you experience these symptoms when you test your device in safe mode?
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
Same issue here. I sent it to Samsung already and they changed out the camera but the phone started to do it again within a few weeks after I received it, very disappointed Samsung.
