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Original topic:

Note 9 camera freezes

(Topic created on: 9/15/18 10:57 AM)
Sopopc123
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Galaxy Note Phones

I've noticed that on my note 9, that the camera freezes while taking pictures. It's worse while shooting videos with a lot of lagging. 

I don't know if anyone one else have experienced this.

 

 

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Galaxy Note Phones

My "flagship" Note 9 is super laggy too! Both the camera and the video! One of the main reasons I bought the phone was the camera. Samsung please help this is a costly device to not work as it should out of the box. 

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userALpZMdquam
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I'm having these exact same issues as well. Tried all the trouble shooting options as well as hard reset. Did any of these fixes work for you?

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user17JpvzK761
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Mine freezes. I'm not gonna waste my time trouble shooting my $1250 phone if Samsung doesn't do something about it I'll just return it.

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userYCRnZLWn84
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My att note 9 512 camera freezes too. Reboot fixes it for a little but it frezing always comes back. Very annoying. 

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SamsungLarryK
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Does this occur when the device is in safe mode?

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userYCRnZLWn84
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It doesn't happen right away after boots. I can't leave my phone in safe mode long enough to test.

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user0y8zroJrBC
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Same for me as well  This happens especially when I'm recording multiple videos, and starts glitching and lagging on the recording. When I play the recorded clip, it skips the same way. I noticed that my phone recently has been restarting randomly as well. Would you be a to help??

 

Here is my model/baseband

SM-N960U

baseband version: N960USQU1ARH2

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SamsungLarryK
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Has this occurred with the device in safe mode?

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userCRa4hsfQ6h
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I am having the exact same issue with photos and videos. I missed some very important videos last weekend of my daughter getting engaged.

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user9nNgCdBTGB
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Mine was doing the same thing, and Samsung messages was screwing up  I found out it was due to a theme I was using. Changed themes and so far so good. 

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