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Original topic:

Note 9 camera freezes

(Topic created: 08-08-2019 05:59 PM)
Sopopc123
Constellation
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Galaxy Note Phones

I've noticed that on my note 9, that the camera freezes while taking pictures. It's worse while shooting videos with a lot of lagging. 

I don't know if anyone one else have experienced this.

 

 

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userPhntCosBzX
Constellation
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Galaxy Note Phones

I first experienced this problem when I was taking a lot of pictures during a trip. Imagine being on a trip without a camera. I called support the next day and they told me to clear cache. It worked for couple pictures before it failed again. Looks like a lot of users have the same problem. Now I'm not sure if I should try to replace my phone since it's still under warranty...

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SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy Note Phones

@userPhntCosBzX Please send a private message with the full model code and IMEI number of the phone. http://bit.ly/2Kq3B5F



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TheRabbi
Comet
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Galaxy Note Phones

You need a new camera module. 

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