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Original topic:

Note 9 compass error after Pie update

(Topic created: 02-07-2019 12:51 PM)
sbtwilmington
Cosmic Ray
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Galaxy Note Phones

Since my Note 9 updated to 9.0 and One UI the compass is not working accurately.  About 90 degrees off. I've calibrated it several times (*#0*#) with no success. Anyone else experience this and is there a fix?  This is happening without a case on the phone so there is no interference from that.

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thom_bjork
Asteroid
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Galaxy Note Phones

We have two. Both have the same info.

 

Model: SM-N960U

Baseband: N960USQU1CSAA

Carrier: Sprint

 

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Galaxy Note Phones

Read the message above from Samsungcole. He's needing info to pass on.  About 4 or 5 messages back . He's needing baseband version, model number and carrier. 

 


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userfbDujQPJIu
Constellation
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Galaxy Note Phones

SM-N960U

N960USQU1CSAA

 

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sbtwilmington
Cosmic Ray
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Baseband Version: N960USQU1CSAA

Model number: SM-N960U

Carrier:  AT&T

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Galaxy Note Phones

Model number SM-N96OU

IMEI <Hidden>

Hardware Version REV1.1

Baseband Version N960USQUICSAA

Kernel Version 4.9.112-15119493 #2 Wed Jan16 18:23:53 KST 2019

Build Number PPR1.180610.011.N96OUSQICSAA

Service Provider SW Ver.

     SAOMC_SM-96OU_OYN_ATT_PP_0026

 

I believe in too much information rather than not enough.  

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thom_bjork
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Galaxy Note Phones

Thanks!

 

We have two of the following:

 

Model: SM-N960U

 

Baseband: N960USQU1CSAA

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B2theRyan
Constellation
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Galaxy Note Phones

The model is SM-N690U

Baseband version: N960USQU1CSAA

 

Please let me know if you need anything else

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userkjaL7OViCA
Constellation
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Galaxy Note Phones

Same issue as everyone! However Samsung does not need photos of Videos. My son has a new Note 9 mine is a bit under a year! He did not get the update and his phone works fine, mine is off 90 degrees. It happened after this last update!

 

Mine:

 

Note 9

Model: SM-N960U

Software: N960USQ1CSAA

Hardware: REV1.1

Sprint

 

 

My sons without the update works fine, compass points North correctly:

Software: N960USQU1ARL1

Hardware: REV1.1

Sprint

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kudzus
Asteroid
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Galaxy Note Phones

Guys this is a software problem  Go to app store and download Dioptra it uses your camera to give you bearings to objects ... my compass works in that app ...But,it's 90 degrees off in everything else 

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Agreed.. it's a software problem..  A bug in the pie someplace.  I have 3 totally differant apps, all showing the same 90 shift.  All showing the same 90 degree shift to the same direction.  I have two differant GPS programs, that show the same, plus Google Maps is shifted 90 degrees.  And I'm not even counting my standard Compass program.  

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