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02-06-2019 01:35 PM in
Galaxy Note PhonesSince my Note 9 updated to 9.0 and One UI the compass is not working accurately. About 90 degrees off. I've calibrated it several times (*#0*#) with no success. Anyone else experience this and is there a fix? This is happening without a case on the phone so there is no interference from that.
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03-27-2019 08:16 PM in
Galaxy Note Phones
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02-06-2019 01:53 PM in
Galaxy Note PhonesHello,
Does this happen when your device is in safe mode?
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02-06-2019 02:02 PM in
Galaxy Note PhonesYes it also happens in safe mode.

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02-06-2019 02:22 PM in
Galaxy Note PhonesI recommend visiting a local UBreakiFix in your area by following this link here, they can further assist you and will be able to look at your issue on hand.
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02-06-2019 02:37 PM in
Galaxy Note PhonesYeah, that's great except it says there are no locations in my area. I am paying for Samsung Premium Care each month and I am running into all sorts of dead ends trying to get someone to help fix this.

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02-06-2019 02:44 PM in
Galaxy Note PhonesI can understand your frustration. What other troubleshooting steps have you tried? If you haven't already tried, try clearing the cache data partition.
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02-06-2019 03:29 PM in
Galaxy Note PhonesDid that already with no luck. Is there any way to roll back the update and then perhaps reinstall it?
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02-06-2019 03:44 PM in
Galaxy Note PhonesWow... I posted this in another forum and I've found no help. I got the same problem. Note 9 compass should be indicating north, but shows East. Countless calibrations have had no help. Testing the sensors show that the compass IS Calibrated. I thought I was going crazy for a bit.
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02-06-2019 04:17 PM in
Galaxy Note PhonesExactly the same thing, indicates north but points east.

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02-06-2019 04:53 PM in
Galaxy Note PhonesHello,
I recommend reaching out to your carrier to see if they support this feature with the new update.
