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Note 9 not receiving text messages from iPhone

(Topic created: 11-14-2018 09:26 AM)
userVfIfyYZEyK
Asteroid
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Galaxy Note Phones

Just switched from Apple to Note 9. 

If I send a cell phone text message to someone with another Android device, everything works just fine.  But if I send a cell phone text message to someone with an iphone, they get my message, but their message never comes back to me.

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SamsungLou
Samsung Moderator
Samsung Moderator
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Galaxy Note Phones

You will need to sign in to your Apple account and disable the iMessage option.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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SamsungLou
Samsung Moderator
Samsung Moderator
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Galaxy Note Phones

You will need to sign in to your Apple account and disable the iMessage option.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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userVfIfyYZEyK
Asteroid
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Galaxy Note Phones
Thanks for your help .... I had disabled iMessage, but learned one still has to disable Facetime as well. Take care.
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SamsungLou
Samsung Moderator
Samsung Moderator
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Galaxy Note Phones

You are most welcome.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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