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01-03-2019 10:00 AM in
Galaxy Note PhonesLately my note 9 is behaving very odd. It's getting hot even when there is no app running. Its draining my battery very crazily. Just now I watched YouTube for 15mins and battery came down to 58% from 75%. Cpuz thermal scores ac :48°c and battery:38°c with minimal usage .eventhough those temperatures are near safe its draining my battery which I am worried of.
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01-04-2019 04:12 PM in
Galaxy Note Phones@surimalla555 That would indicate that it's definitely software issue. You can uninstall apps one by one or you can perform a factory reset using these steps here?

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01-03-2019 10:05 AM in
Galaxy Note PhonesDoes this happen when your device is in safe mode? Also is it just when running specific apps or when does this happen?
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01-04-2019 03:52 PM in
Galaxy Note PhonesIts fine in safe mode but i couldn't find which app is causing heating, it starts as soon as phone starts in normal mode.

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01-04-2019 04:12 PM in
Galaxy Note Phones@surimalla555 That would indicate that it's definitely software issue. You can uninstall apps one by one or you can perform a factory reset using these steps here?
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01-07-2019 08:48 AM in
Galaxy Note Phonesu won't be able to find out unless unistalling one by one until the phone stops overheating. I would recommend start uninstalling from the recent installed apps.
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01-03-2019 02:21 PM in
Galaxy Note Phonesanything being updated?
