- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-04-2020 01:49 PM in
Galaxy Note PhonesIn some apps my S-pen "grabs" the screen before it even makes contact and it doesn't stop until I touch the screen.
This happens with all air actions turned off and also with a second brand-new OEM S-pen.
I've tried a lot of things but trial and error has lead me to believe that the fault may lie in the handset.
Any help will be greatly appreciated.
Solved! Go to Solution.
1 Solution
Accepted Solutions

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
02-05-2020 06:49 AM in
Galaxy Note PhonesThank you for that information. If you don't experience these symptoms with your device in safe mode, it would be a third-party causing the symptoms you are experiencing. I would recommend deleting the apps one by one to see which app is causing these symptoms.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
02-04-2020 01:59 PM in
Galaxy Note PhonesDoes this occur with the device in safe mode?
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-04-2020 05:10 PM in
Galaxy Note PhonesI have not tried in safe mode but I will now.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-04-2020 05:26 PM in
Galaxy Note PhonesSo far I haven't been able to replicate the issue in safe mode because there isn't much there. That is to say all the apps, browser pages, basically anything interactive, is deactivated.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
02-05-2020 06:49 AM in
Galaxy Note PhonesThank you for that information. If you don't experience these symptoms with your device in safe mode, it would be a third-party causing the symptoms you are experiencing. I would recommend deleting the apps one by one to see which app is causing these symptoms.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-04-2020 02:36 PM in
Galaxy Note PhonesAre you sure it's officially a Samsung S-Pen? Do you have a case with a magnet on it?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-04-2020 05:08 PM in
Galaxy Note PhonesIt is an official Samsung S-pen I bought directly from Verizon.
The case is an Incipio DualPro that is made of TPE and polycarbonate, so no magnets.
I got the phone brand new the week it came out as a pre-order from Verizon and it has never been dropped.
Also, it only started doing this about a month ago. It worked fine before that.
