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‎03-23-2023 01:58 AM (Last edited ‎03-10-2024 03:54 PM by SamsungChelsea ) in
Galaxy Note PhonesSpen on note 10 not keeping a charge. What could be the problem? Thanks!
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‎03-24-2023 01:38 PM in
Galaxy Note PhonesHello, Welcome to the Community! We understand how frustrating it can be when the S Pen is not holding a charge. This article provides some steps that may help: https://www.samsung.com/us/support/troubleshooting/TSG01203050/
If these steps do not help, we recommend having the phone and S Pen evaluated by an authorized service center. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
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‎03-24-2023 01:38 PM in
Galaxy Note PhonesHello, Welcome to the Community! We understand how frustrating it can be when the S Pen is not holding a charge. This article provides some steps that may help: https://www.samsung.com/us/support/troubleshooting/TSG01203050/
If these steps do not help, we recommend having the phone and S Pen evaluated by an authorized service center. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html