JUMP TO SOLUTION Solved

Original topic:

Note10 Spen will not keep a charge

(Topic created: 03-23-2023 01:58 AM)
1213 Views
DLeeFrost
Constellation
Options
Galaxy Note Phones

Spen on note 10 not keeping a charge. What could be the problem? Thanks!

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Note Phones

Hello, Welcome to the Community! We understand how frustrating it can be when the S Pen is not holding a charge. This article provides some steps that may help: https://www.samsung.com/us/support/troubleshooting/TSG01203050/

If these steps do not help, we recommend having the phone and S Pen evaluated by an authorized service center. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

View solution in context

1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Note Phones

Hello, Welcome to the Community! We understand how frustrating it can be when the S Pen is not holding a charge. This article provides some steps that may help: https://www.samsung.com/us/support/troubleshooting/TSG01203050/

If these steps do not help, we recommend having the phone and S Pen evaluated by an authorized service center. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html