JUMP TO SOLUTION Solved

Original topic:

Notification badges won't clear

(Topic created on: 12/22/19 2:38 AM)
user4zwzzqtf0c
Asteroid
Options
Galaxy Note Phones

Switched from iPhone to the note 10 a

few months back and since then my noticiation badge numbers for many apps are all over the place and never seem to clear. 

 

Leave the Facebook app after viewing all notifications and badge says I have 10. 

 

 

Instagram badge suddenly says 135, open app, no new notifications

 

 

Linked in badge says 1, I open it, review notification, close it, now notifications say 5

 

Outlook 5 minutes ago said 7, now it say 995.

 

This is driving me crazy!!!!

9 Replies
Solution
SJohnson
Samsung Care Ambassador
Options
Galaxy Note Phones

Have you tried clearing the cache to the application?



Please follow all community guidelines before posting


View solution in context

user4zwzzqtf0c
Asteroid
Options
Galaxy Note Phones

Don't see where I can do that. 

0 Likes
user4zwzzqtf0c
Asteroid
Options
Galaxy Note Phones

 

Nope didn't work. Facebook said 2 notifications. Opened it and I indeed has 2 noticiations. Closed it and badge now says I have 2


@user4zwzzqtf0c wrote:

Don't see where I can do that. 



9

0 Likes
user4zwzzqtf0c
Asteroid
Options
Galaxy Note Phones

Restarted the phone after clearing cache and seems to be working for the moment. I'll accept this as the solution. Thanks so much!!

0 Likes
Samsung_Hg5S80Z
Astronaut
Options
Galaxy Note Phones

HELLO

user4zwzzqtf0c
Asteroid
Options
Galaxy Note Phones

Nope didn't work. Facebook said 2 notifications. Opened it and I indeed has 2 noticiations. Closed it and badge now says I have 29

0 Likes
HelpMeBustaNut
Astronaut
Options
Galaxy Note Phones

Is the note 10 any better then the 9. The note 9 is the absolute worse phone I've ever had.

0 Likes
user4zwzzqtf0c
Asteroid
Options
Galaxy Note Phones

No idea I switched to it from an iPhone. But the camera is freaking amazing. The only reason I kept it! 

0 Likes
userHJZGTgWaYb
Constellation
Options
Galaxy Note Phones

I have to go to settings and turn the badge notification off, and the back on to clear the badges. This is very bushleague. Come one Samsung, fix this. It's extremely frustrating that I can't trust a simple notification system to work. And if you tell me to clear my cache, it's the same thing - having to repeatedly do this.

0 Likes