cancel
Showing results forΒ 
Search instead forΒ 
Did you mean:Β 
Highlighted
Asteroid

One ui 2.1

Phone is very buggy and for some odd reason can pull down my notification bar 😑😑😑

3 REPLIES 3
Highlighted
Samsung Moderator
Samsung Moderator

Re: One ui 2.1

What type of device are you using?

 

There are a few tricks to try after any update:

 

1. If your phone is misbehaving, it's possible that a third-party app is causing the issue. To figure out what app is acting funny, you can use the Safe Mode feature. In Safe Mode, your phone won't run any third-party apps. This allows you to easily identity and remove the app that may be causing the problem.

Give this link a try to test your device in safe mode: https://www.samsung.com/us/support/answer/ANS00062983/

 

2. The system cache partition stores temporary system data. It's supposed to allow the system to access apps more quickly and efficiently, but sometimes things get cluttered and outdated, so a periodic cache clearing can help make the system run more smoothly. Give these steps a try to wipe the cache partition on your device: 

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby / Power key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Press Bixby / Power key to select.
  7. Press the Volume down key to highlight yes, them and press the Bixby / Power key to select.
  8. When the wipe cache partition is complete, Reboot system now is highlighted.
  9. Press the Bixby / Power key to restart the device.

Please keep me posted if you continue to experience these symptoms.


Be sure to click " βœ“ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Highlighted
Asteroid

Re: One ui 2.1

I'm using the note 10 plus but I clear the cache and nothing is still working so I guess I'll just try and save mode and see what 3rd party apps are not working update you in a few my phone's been acting crazy

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: One ui 2.1

Please let us know the results and if you are still experiencing any issues.



Be sure to click " βœ“ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...