Original topic:

Order Delays

(Topic created on: 2/26/21 8:50 AM)
userL4D9IkP9GM
Constellation
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Galaxy Note Phones

I ordered a cpo Note 9 on 20Feb and hadn't received any shipping information other than an expected delivery date of 26Feb. I reached out to a Samsung rep and was assured the item would be delivered by the expected date. Now the site is telling me it's expected on 9Mar. Hopefully it's no later than that! Not sure why I wasn't told it was delayed; it hasn't even shipped yet!

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SamsungJoJo
Samsung Moderator
Samsung Moderator
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Galaxy Note Phones

I recommend reaching out to our E-Commerce department for further assistance regarding your concerns. They can be reached directly at 855-726-8721.

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3 Replies
Patriot1776JG
Supernova
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Galaxy Note Phones
I'm sure the delay & no notification was all related to the storm
SamsungJoJo
Samsung Moderator
Samsung Moderator
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Galaxy Note Phones

An Accepted Solution has been marked and provided for this thread. This thread will be locked for further replies. In hopes to keep the integrity of the thread from steering in a non-technical manner. If you have a separate concern, feel free to post again or send one of our moderators a private message with more details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed to keep our community organized and make it easier for our users to find needed content. Remember that if you do make a post, that you include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring. Thank you for being part of the Community!

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SamsungJoJo
Samsung Moderator
Samsung Moderator
Options
Galaxy Note Phones

I recommend reaching out to our E-Commerce department for further assistance regarding your concerns. They can be reached directly at 855-726-8721.

View solution in context