Original topic:

Pen not working

(Topic created: 07-29-2021 04:23 AM)
Kimi2017
Astronaut
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Galaxy Note Phones
Note 10 plus pen doesn't work well any longer.  Very spotty, but finger works fine so I don't think it's the screen.   Even changed the tip.  Anyone have that issue?
2 Replies
LongHiker
Samsung Care Ambassador
Options
Galaxy Note Phones

@Kimi2017 Do you have any magnets attached to the phone? Or a case with magnets?

Magnets will disrupt the operation of the S Pen. 

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Blue7
Red Giant
Options
Galaxy Note Phones

go into S Pen settings and see if it is charged/connected properly. also,  try it in safe mode

submit an error report on member app > + button > error report if you think it's a software issue

if hardware, then i'd take it to the nearest service center; either ubreakifix or samsung care store

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