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Astronaut

Phone keeps restarting

I'm on T-Mobile. The update was Monday. Starting about last night my phone is powering down or restarting every 10-20 minutes if it is idle. When I'm on it there's no issue. I cleared my cache partition. Is the next step factory reset?

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Samsung Moderator
Samsung Moderator

Re: Phone keeps restarting

The next step would be to do a complete backup of the phone. I would test the phone in Safe Mode first to ensure there are no apps causing the problem, then if the issue is still there do the factory reset. 



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