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02-09-2019 06:55 PM in
Galaxy Note PhonesHello, I have a 19 Chevy Equinox, before the lasest pie update the phone and bluetooth worked just fine. After the latest update to pie now when a call comes in the Bluetooth rings like normal but if I try to answer it shows that it is answered as the time starts counting down but people cannot hear me or can I hear them and the phone keeps ringing on bluetooth even if I hang up till I shut off car and open door.
Radio will not work as well . ?
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03-07-2019 07:04 AM in
Galaxy Note Phones- FIX_ No Thanks to Samsung
So, although Samsung denies a glitch or even an issue or any knowledge, I was able to get a printout of the solution of the issues with bluetooth, and phone ringing on and on after the PIE update.I will share it! I know how frustrating this is has I have had to go to the dealer 2 x in a month.
1)Delete Android Auto from the phone in Play store
2) on phone- settings- connections-bluetooth-advanced-three dots in right corner- find Ring Tone Sync and turn it off. that is causing the loop that never ends.
3) reinstall Android Auto
4) leave car off , no key for 5 minutes
5)go to radio- home screen-settings-system- go to phones and select the little pen/pencil icon and forget the device.
6) turn car off for 3 minutes
7)reconnect the phone.
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02-10-2019 07:29 AM in
Galaxy Note PhonesWhat type of device are you using?
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02-10-2019 10:23 AM in
Galaxy Note PhonesI'm having this problem as well and have the S9+.

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02-10-2019 10:31 AM in
Galaxy Note Phones@uservZlhzqj5ak are you also connecting to a 19 Chevy Equinox?
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02-11-2019 11:56 AM in
Galaxy Note PhonesYes, also driving a 19 Equinox.

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02-11-2019 12:09 PM in
Galaxy Note PhonesIs the software up to date on your car's system?
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03-10-2019 04:43 AM in
Galaxy Note PhonesSpoke with GM and everything is in working order. What us the next solution Samsung
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02-27-2019 06:01 AM in
Galaxy Note PhonesI am having same exact problems with my 2019 Equinox . Exact time, after latest update
@SamsungAdam wrote:@uservZlhzqj5akare you also connecting to a 19 Chevy Equinox?
@SamsungAdam wrote:@uservZlhzqj5akare you also connecting to a 19 Chevy Equinox?
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02-19-2019 12:39 PM in
Galaxy Note PhonesI am having the same problem s9 2019 chevy Equinox since the new update took phone to repair shop and dealer ship it is definitely the phone.
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02-22-2019 10:46 AM in
Galaxy Note PhonesWhen will you have the new update to fix this

