Original topic:

Phone won't update?

(Topic created: 02-23-2019 04:50 PM)
Spllash
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When the one UI came out I was not in a hurry to get it knowing it will come eventually.  It's February 23, 2019, and I still have not got the update yet. I do not know what to do everyone is saying they have it but I don't. Android version 8.1.0, Samsung experience version 9.5, Android security patch level December 1, 2018. Does anyone know why this is? 

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GaryB82
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Some people have stated that the unlocked versions will get the update last just repeating what I've read plus I believe the update is suppose to be out to everyone by the end of the month 

 

Don't worry I'm on Verizon locked version and we still don't have it 

 

But were all getting closer to getting it 


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SamsungJoJo
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Hello, I recommend reaching out to your current carrier for updates.

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Spllash
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Its unlocked 

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SamsungJoJo
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Unlocked devices still have to go through the carrier you're currently with.

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GaryB82
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Some people have stated that the unlocked versions will get the update last just repeating what I've read plus I believe the update is suppose to be out to everyone by the end of the month 

 

Don't worry I'm on Verizon locked version and we still don't have it 

 

But were all getting closer to getting it 


If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.

Gary-B82-Ambassador-Signature2Note 10+ Verizon Wireless

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JJ77
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Since when? I can just take the sim out and update through wifi the phone was bought unlocked. 

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krazecat
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Thanks

Chubby22
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@Spllash wrote:

When the one UI came out I was not in a hurry to get it knowing it will come eventually.  It's February 23, 2019, and I still have not got the update yet. I do not know what to do everyone is saying they have it but I don't. Android version 8.1.0, Samsung experience version 9.5, Android security patch level December 1, 2018. Does anyone know why this is? 


I'm on T-Mobile, and don't have it as of yet either. Would think it could possibly be released this week at some point. My device is locked.

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GaryB82
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I check daily sometimes 2 to 3 times a day 


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Gary-B82-Ambassador-Signature2Note 10+ Verizon Wireless
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Spllash
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Thank you for letting me know.