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Original topic:

Picture In Picture No Longer Working

(Topic created: 02-01-2020 01:33 AM)
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userDSMJUmUav3
Constellation
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Galaxy Note Phones

Hi all, until recently picture-in-picture worked just fine for Netflix, YouTube and Amazon Prime Video. Now it just closes the app when I attempt to use another app simultaneously.  I've tried all recommendations on here - checked the permissions with p-I-p settings, cleared cache and data of apps, removed battery optimisation of those apps, uninstalled/reinstalled apps. Any other ideas on why this might be happening? Thanks for any help! 

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KEYSERSOZE718
Constellation
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Galaxy Note Phones
I called and they had me go to settings, appa, the three dots in top right, reset app preferences. Fixed issue.
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