JUMP TO SOLUTION Solved

Original topic:

Can't send MMS text on Galaxy phone

(Topic created: 03-12-2021 04:37 AM)
12533 Views
Jeybo
Astronaut
Options
Samsung Apps and Services

I recently got a s21 ultra with AT&T service. I am unable to send picture texts via MMS. Any suggestions? 

1 Solution


Accepted Solutions
Solution
SamsungRei
Community Manager
Community Manager
Options
Samsung Apps and Services

Try the troubleshooting here: https://www.samsung.com/us/support/troubleshooting/TSG01001439 If the MMS is still not working, you will need to follow up with your service provider for additional troubleshooting.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

0 Likes
Reply
14 Replies
Options
Samsung Apps and Services
did you do a recent update? my phone 21 ultra is currently updating and I'm scared... updates seem to mess up battery life.. connection and messaging the phone worked perfectly out of the box and I have to send back this one..
Cyberbuilder
Galaxy
Options
Samsung Apps and Services
Make sure your APN settings are set properly.
0 Likes
Reply
rkj
Astronaut
Options
Samsung Apps and Services
4888. 4888488 I don't remember
0 Likes
Reply
rkj
Astronaut
Options
Samsung Apps and Services
my :mobile_phone: I don't know what the heck I'm doing
0 Likes
Reply
user751201tmO21
Honored Contributor
Options
Samsung Apps and Services
Using "which" messaging app?
0 Likes
Reply
Jeybo
Astronaut
Options
Samsung Apps and Services
message+, samsung message, google messaging. I have tried all those
0 Likes
Reply
Jeybo
Astronaut
Options
Samsung Apps and Services
I have used message+, samsung message and google messaging. It doesn't matter which message app I try. I have had phone and sim card replaced. New one is doing same as old. one.
0 Likes
Reply
KCrosby
Asteroid
Options
Samsung Apps and Services
did you check your settings within the messaging app to see if the MMS limit is lower than your picture size?
Jeybo
Astronaut
Options
Samsung Apps and Services
I can send thru FB messenger.