03-02-2018 06:05 AM
The pinch to zoom option in the youtube app is no longer working on my note 8. Anyone knows what should I do? I went as far as deleting the cache partition and the app cache, and after that it worked for like 1 day.
What shlould I do?
03-02-2018 11:04 AM
I got mine to come back, not sure what happened exactly I tried clearing cache and force stopping and restarting and nothing happened. Went to the app store to YouTube and it had the option to uninstall (not normal since this is a stock app for Note 8) did that and pressed opened. Then the pinch to zoom feature returned. Hopefully this helps for others as well.
03-03-2018 10:38 AM
Even I had tried to use pinch to zoom feature on YouTube app . But it doesn't work now . It use to work previously but not working now . I have tried clearing cache partition and even trying disableing the app and even uninstalling the updates . But nothing worked for me .
I was using this feature 2 days ago but suddenly when i open the YouTube app again after some time , then i was unable to use this feature . I request Samsung to give this feature back or tell a solution to this problem . Thanks for any help .
03-06-2018 07:34 PM
03-07-2018 02:04 PM
Hey, I'm really sorry to hear that you are still encountering this behavior after an update. Would you mind providing us with some information about your device so that we can test a device with this update to attempt to replicate this behavior?
You can find this information in Settings > About Phone. Thanks!