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Astronaut

Problem on my Note4

1 REPLY 1
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Samsung Care Ambassador

Re: Problem on my Note4

Make sure to use only a Samsung OEM data/charging micro-usb cable. Using third party cables can make problems for the PC to recognize your device. If the cable is Samsung OEM and working make sure you have the proper Samsung Drivers installed on your PC if it does not recognize your device still. A quick Google search can provide the neccessary Samsung Drivers to install in your PC. Good luck.

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