JUMP TO SOLUTION Solved

Original topic:

Reset PIN on Blockchain Keystore

(Topic created: 04-05-2021 09:30 AM)
2630 Views
userbCHfjqrnRp
Constellation
Options
Galaxy Note Phones

I am using the Samsung Blockchain Keystore on a Note 10+. I have forgotten the PIN, but have the recovery phrase. There seems no way to reset the PIN without resetting the entire blockchain keystore, but this also requires the PIN. I believe the solution here will be to create a new wallet and recover this existing one into it using the passphase, but that does not seem to be an option in this case. The only remaining option I can think of will be to factory reset the phone.

 

Any assistance would be greatly appreciated.

 

 

0 Likes
Reply
3 Replies
KidSparkles
Asteroid
Options
Galaxy Note Phones

I'm having the exact same problem.  I'm searching the internet for assistance with this, unfortunetly nothing so far. You'd think Samsung would at least have something generic to tell us where to look under their "GET HELP" option?!?!

0 Likes
Reply
cellperspective
Constellation
Options
Galaxy Note Phones
Has anyone ever figured this out?
0 Likes
Reply
Solution
Stephanie Nikki
Black Hole
Options
Galaxy Note Phones

Here is a link to all of the information we have on this App/feature: https://developer.samsung.com/blockchain/keystore/understanding-keystore/keystore-introduction.html

 

I would recommend speaking with the development team regarding issues with this: https://developer.samsung.com/support


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
Reply