Original topic:

S Pen will not connect...HELP!!!

(Topic created: 06-25-2021 08:14 AM)
useroDpaLxbrBP
Asteroid
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Galaxy Note Phones
I have a Samsung Galaxy Note 10. I can not get my pen to connect to my phone. What do I need to do for it to connect? Does anyone have the answer? Please help lol!!!
8 Replies
LongHiker
Samsung Care Ambassador
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Galaxy Note Phones

@useroDpaLxbrBP 

Was it connecting previously? 

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useroDpaLxbrBP
Asteroid
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Galaxy Note Phones
Yes it was connected yesterday. I used it for a few notes and a couple other things and I went to put it back and it wouldn't connect.
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LongHiker
Samsung Care Ambassador
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Galaxy Note Phones

@useroDpaLxbrBP 

Have you tried the following?

  1. Open Settings
  2. Click on Advanced features
  3. Click on S Pen
  4. Click on Air actions
  5. Click the 3 dot menu and select "Reset S Pen"
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useroDpaLxbrBP
Asteroid
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Galaxy Note Phones
Yes. I ended up doing a factory reset on the phone and it connected.
useriZT8kUIqPv
Constellation
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Galaxy Note Phones
I'm having the same issue on both of my note 10 plus phones. I've done a soft reset, advance settings and on/off. Nothing is working. This is obviously a new software update issue.
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Kari30
Astronaut
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Galaxy Note Phones
Mine just started today
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user1kTeOt1O68
Constellation
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Galaxy Note Phones
My S Pen stopped working a week ago. I have tried everything except a factory reset.. and it still isnt working.
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Neverbeard
Astronaut
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Galaxy Note Phones
Wouldn't a factory reset wipe all data from phone?

I had a charging port go bad on my Note 20 ultra. Warranty covered it and was sent a new phone but it didn't include an S pen. I cannot get it to connect to the new phone.
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