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Constellation

S pen not working properly

Hi, I have a Samsung Note 10+ 5G and, the S Pen is not working properly drawing just on one side of the screen. Any help?

3 REPLIES 3
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Astronaut

Re: S pen not working properly

My falls out Lucky enough to catch it quickly

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Re: S pen not working properly

Are you using a folio case with magnetic closures? If so, the magnets could be interfering with the s-pen's signal.

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Samsung Moderator
Samsung Moderator

Re: S pen not working properly

You can try giving this link here a look providing additional steps to help resolve the symptoms you are experiencing with your S Pen: http://www.samsung.com/us/support/troubleshooting/TSG01001830/#check-the-s-pen-s-operational-range

 

If those steps didn't work, I would recommend trying to force reboot your device and then retry the S Pen.

 

Press and hold the Volume Down and Power key for 7 to 10 seconds to perform a forced reboot or soft reset.

- On phones without a dedicated Power key, press and hold the Volume down key and Side key for 7 to 10 seconds.

 

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