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SMS/MMS Issues - Ex iPhone user

(Topic created: 03-05-2019 05:40 PM)
castek
Asteroid
Options
Galaxy Note Phones

Hi All,

 

Ok, so I got sick of my iphone and have got myself a note 9, great phone. Battery life is a little shorter than on my iphone and having issues with the secondary camera but overall great handset.

 

My biggest issue is messaging. I know about all the imessage stuff, i turned it off my phone, i've gone to the website to de-register and that says i dont have imessage active so all good right?

 

Well, I can only send mms sometimes, and to some contacts, most times its just a fail. 

Also, when someone does send an image, i have two conversations. So eg, i have a thread from my wife of just text, and a thread of just images. 

 

I've spoken to my provider who assures all mms/apn settings are correct. any tips?

1 Solution


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castek
Asteroid
Options
Galaxy Note Phones

Thank you, the freedom is real. I've been an android user in the past but succumbed to apple at some point. 

 

Carrier is Vodafone Australia. They assure me all is fine from their end. 

I changed sim over Friday evening, so 5 days ago now.

It's the stock messaging app

 

It's strange. So i was able to mms my wife, but then last night I couldnt, now I can again. 

Others, it only let me mms them once they sent me an mms first

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5 Replies
RedDragon
Samsung Care Ambassador
Options
Galaxy Note Phones

First of all, welcome to the world of android where freedom is real lol. Okay so let me ask what is your carrier and does this happen to all people you texted? Maybe the issue is coming from other end not yours? and what messaging app you are using? please provide more details so we know what the issue is about.

 

I am not an apple user but according to apple it will take few hours for some apple devices to recognize you are not using iMessage.. Most people switching from apple to android will have this issue. give it sometime to recognize you are not using iMessage.

Solution
castek
Asteroid
Options
Galaxy Note Phones

Thank you, the freedom is real. I've been an android user in the past but succumbed to apple at some point. 

 

Carrier is Vodafone Australia. They assure me all is fine from their end. 

I changed sim over Friday evening, so 5 days ago now.

It's the stock messaging app

 

It's strange. So i was able to mms my wife, but then last night I couldnt, now I can again. 

Others, it only let me mms them once they sent me an mms first

View solution in context

RedDragon
Samsung Care Ambassador
Options
Galaxy Note Phones

It sounds to me the problem is from carrier side not the phone itself and this forum is specifically for USA customers there should be a designated forum for australia samsung.

 

My suggestion try to use android messages and use it temporarily to see if the problem persist. 

castek
Asteroid
Options
Galaxy Note Phones

I'll try the android messaging app and see how that goes for now. thanks 

SamsungJ3Oribit
Astronaut
Options
Galaxy Note Phones

Why can you not send or receive messages over WiFi

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