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Original topic:

[SOLVED]Note8 no network, no IMEI, on account services after July update.

(Topic created: 07-28-2020 10:27 PM)
userLpO1OILVLK
Asteroid
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Galaxy Note Phones

 

Dear Samsung, After the latest update I'm having serious troubles with my galaxy note 8 SM950F ds. No network services, signal, can't connect to Samsung server as a result CAN'T use any Samsung app. I CAN use any other apps, Google services WiFi, camera etc. I think we all are facing the exact same problem after this latest July update.

Regards

Screenshot_20200728-185017_Samsung Internet.jpg

 

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Screenshot_20200729-002833_Samsung Experience Service.jpg

 

Screenshot_20200729-003146_Settings.jpg

 

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Screenshot_20200729-003315_Settings.jpg

 

Screenshot_20200729-003323_Settings.jpg

 

6 Replies
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Galaxy Note Phones

I am also getting the same issue after applying jul security update. no sim detection, imei is blank, sim card manager is not opening and crashing

userLpO1OILVLK
Asteroid
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Galaxy Note Phones

Yes, I think the update has cut the Note8's relation with the Samsung's server. I tried all the possible ways I can  except the Factory reset and I have noticed some users here told Factory resetting didn't fix the problem! Feel free to share my screen shot, I hope they'll be able to find the problem and fix it ASAP.

user8vqpVWyMBl
Asteroid
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Galaxy Note Phones

Dude, i have exactly the same issue. The screenshots you have shared seems like mine. 

usercrHOPdWEWM
Astronaut
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Galaxy Note Phones

I have the same issue does samsung know that we are struggling to fix

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Solution
userLpO1OILVLK
Asteroid
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Galaxy Note Phones

Issue Solved 👍😎 Just visit the link and follow the STEPS AS IT IS. 

https://r2.community.samsung.com/t5/Galaxy-Note/Note-8-Issue-Recovery-Steps/td-p/5037061

DATA is INTACT as before.

Thanks Samsung for the quick solution.

Regards

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SamsungQue
Samsung Moderator
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Galaxy Note Phones

An Accepted Solution has been marked and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. If you have a separate concern, feel free to post again or send one of our moderators a private message with more details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed to keep our community organized and make it easier for our users to find resolutions and needed content. Remember that if you do make a post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring with your product. Thank you for being part of the community!

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